Reference

Privacy Policy Built Around Your Account

Account privacy is part of the account flow: when you join, we collect only the details needed to create your login, protect wallet activity, and connect payment checks…

Account data mapDANA OVO GoPay QRISCookie controlsSupport 09:00–23:00 WIB
shiowla 4d Privacy Policy Built Around Your Account
HELP CHANNELS

Get Privacy Help Without Waiting

Privacy requests work faster when you contact us from the account you want us to check.

Live chat Open live chat while logged in and choose Privacy request. We can check cookie settings, session logs and account contact fields during 09:00–23:00 WIB without asking you to repeat unrelated lobby details.
Account inbox Use Account > Help > Inbox when you need a written trail. Send the field you want changed, the reason, and a current phone number so we can match the request to your login.
Email routing If you cannot access the lobby, use the email route displayed on the help screen before login. We will ask identity questions and a recent QRIS or wallet reference before acting.
CONTROL POINTS

How Your Privacy Stays Manageable

Privacy control should feel practical, not hidden in legal wording. We keep policy steps inside the account area so you can see sessions, contact support, and adjust cookie choices from the same…

Data we collect

We collect account creation fields, wallet references, IP range, device type and session timestamps. We do not need your full contact list, gallery or microphone for the web lobby, so those permissions are not part of our policy.

Cookie choices

Cookies keep your login active, remember language preference and help us see whether a page loads properly on Android, iOS or computer browsers. You can clear them in your browser, then log in again.

Payment privacy

For DANA, OVO, GoPay and QRIS, we store transaction codes, wallet names and status messages needed to match deposits and withdrawals. We mask values inside support screens unless a case requires closer checking.

Session security

Account > Security > Sessions shows recent device activity, including mobile browser and location signal. If a session looks unfamiliar, message us from the account inbox so we can help close it.

Retention rules

Some records expire quickly, such as cookie choices and temporary page logs. Payment checks, dispute files and account security events stay longer because they explain wallet movement and access changes.

Change requests

Ask us to correct your phone number, display name or contact preference through live chat or Account > Help. We check ownership first, then update the field or explain why it must remain.

Privacy Questions You Search First

These answers focus on the privacy choices you are likely to check before opening or continuing an account. If your question involves a specific wallet reference, device session or correction request, contact us from the logged-in account so we can see the same records you are asking about. You can also ask for the policy date if you want to know which version applies to your request.

We collect details needed for account access, wallet matching and safety checks: login name, phone number, encrypted password record, IP range, device type, session time and payment references from DANA, OVO, GoPay or QRIS.

Wallet references let us match deposits, withdrawals and support cases to the correct account. We store reference codes and status messages, not your full wallet balance or unrelated app activity.

Yes. Send the correction from live chat or Account > Help > Inbox during 09:00–23:00 WIB. We may verify your phone number and a recent QRIS or wallet reference before changing stored fields.

Cookies keep your login active, remember basic preferences and measure whether pages load correctly. You can clear cookies in your browser settings; after clearing them, log in again and set preferences again.

Only limited technical fields are shared when needed to validate a session, settle a round or troubleshoot a title such as Aviator, Mega Fishing or Super Sic Bo. Marketing lists are not sold.

Open Account > Security > Sessions to check recent device activity. If you see an unfamiliar mobile browser, contact us through the account inbox and include the time shown on the session line.

You can ask us to remove data that is no longer needed. Some records must remain for payment disputes, account security or legal duties, and we will explain the reason in plain terms.